I find it fascinating the realization that her assumptions
bring to mind. That making my own choice, a “right” that we have self-appointed
to ourselves here in America, can actually lead to stress and poor decision
making. It’s interesting the study that she makes, showing that American kids
performed better when they had the right to choose, but that Asian-American
kids performed best when they were told their mother’s chose for them. The
balance for Americans, then, seems to be that the ability to chose helps us to
feel empowered and obligated to perform well, but too many options can be
overwhelming leading to uncertainty, poor performance and/or regret.
I have to agree with her entirely. When I was in the
military, being appointed assignments would give me premise to complain, but I
performed. When I left the military, I had to start making my own decisions
about everything, which added a certain pressure and stress to life. I had to
perform harder, or with more intent and focus, than ever before. I felt
obligated to ensure that my decisions yielded the best results. Many of my
peers made bad decisions, and were better off probably staying in the service,
as their performance was better having fewer choices and options. They no
longer had a community to help them make choices, nor were they used to the
pressure of having to decide.
I agree with Dr. Iyengar in her first two assumptions. I do,
however, have a hard time entirely grasping the third. Is she stating that
sometimes it’s best not make a decision at all, after properly understanding
the full implications and repercussions of a choice? I agree with her in the
sense that choice is a matter of perception, as depicted by her experiment with
the finger nail polish at the end of the lecture. I also agree with her that
there are assumptions made in choice making.
Some impacts this could have on leadership are to the leader
and the subordinate. So the leader, perhaps in leadership, our choices fall
into one of the three assumptions. That we have to choice, that more options
are best, and that we must make our own choices. When in reality, perhaps
making those choices on our own are adding stresses and poor decisions. Perhaps
too many options is not a good thing.
Lastly, as we work with our subordinates, perhaps giving
them too many options is a poor choice by the leader. Also, letting the
subordinate feel empowered to make their own decision, may lead to them perform
better than if everything were assigned to them. With these two points alone,
if applied, a leader could see an improvement in performance and workplace
environment.
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